Articles on: Troubleshooting

Getting online in China

Please note that China has a very particular network organization.

First of all, our SIM cards work only with tablets and WiFi routers there.

Phones are required there to be able to make an emergency call, and if this condition is not fulfilled,
the access to the network is being blocked. For the reason that we provide only internet connection and no voice/SMS services.

We recommend using only tablets and routers in China.

Please also note that devices made for the European market could support different LTE bands than those made to work in China.

Coverage in China is currently limited to Mi-Fi devices, USB modems or tablets (e.g. iPad) with LTE support in the following ranges:


Please make sure the LTE range of your device matches these numbers.

Updated on: 12/21/2018

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