Your SIM card has to be activated before use;
You can activate the card before the trip or during your trip if the area you are visiting is covered by MTX Connect services;
To activate your SIM card, please access the Activation section of the MTX Connect website and follow instructions;
To activate your SIM card you will need an activation code (6 characters) printed on the plastic card that contained your SIM card (usually the code consists of some numbers and letters and may look something like this: "A5QXNE");
The activation process may take from several seconds to several minutes;
After the SIM card’s activation is complete, you will receive an email confirming the successful activation;
If your card’s activation is unsuccessful or something goes wrong during the activation process, please contact us. Please be ready to provide our support team with your SIM card’s activation code.
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