Articles on: Using the SIM

Why does my mobile device display the message "SIM is not accepted"?

To use the MTX Connect SIM card, you need to have an unlocked mobile device (some devices can be locked to specific service providers or mobile operators).
If your mobile device is locked by a service provider or a mobile operator, please contact your mobile operator and ask if you can use SIM cards of other operators. in case your device is locked to your operator only, maybe your operator will be able to unlock your device.

Updated on: 04/01/2019

Was this article helpful?

Share your feedback


Thank you!