Articles on: Options and Packages

What is MTX SMS Mobile Number?

The MTX SMS Mobile Number service from MTX Connect enables you to select either a UK (+44) or Luxembourg (+352) number and associate it with one of your SIM cards. This service is specifically designed for receiving OTP (One-Time Password) messages directly on your MTX SIM card. Please note that this is a subscription-based option, costing 60 euros per year.

Important: these numbers are exclusively for inbound messages; you cannot make or receive calls or send SMS messages using this number.


Can I receive OTP messages if my SIM is turned off or not installed?
Yes, SMS messages, including OTPs, will be delivered to your MTX app Inbox even if your SIM is turned off or not installed in your device.

I don't want to lose my SMS number; is there an option for automatic renewal?
Yes, you can enable the auto-renewal feature by logging into your personal account at https://selfcare.mtxc.eu/ and selecting the 'Automatic renewal' option. Please ensure that your account balance has sufficient funds to enable successful subscription renewal.

I've switched phones and no longer have access to my old eSIM. Is it possible to transfer my SMS Mobile Number to the new eSIM I've just purchased?
Yes, we can transfer your SMS Mobile Number from one eSIM to another. However, please note that this transfer is a manual process and may take some time to complete. If you need this service, please contact us.

Updated on: 01/18/2024

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