How do I start using my physical SIM card?

Please follow these steps when activating your MTX Connect physical SIM card for the first time:

Make sure that the country you are visiting is within the coverage area;
Select the SIM card size/type suitable for your device (mini, micro or nano) and extract it from the package;
Turn off your mobile device and insert the SIM card into it;
Turn on your device and enter the "Settings" section;
In the "Cellular Data Options" section in the APN line (Access Point Name), write: internet;

For Apple devices:

If you have an iPhone with iOS7 / iOS8 or later, go to "Settings", then "Cellular", then "Cellular Data Network", then "Cellular Data" (APN);

For Android devices:

Go to "Settings", then "More Networks", then "Mobile Networks", then "Access Point Names";

Enable the "Data Roaming" option;
Wait until the device is registered in the mobile network;
Open any browser (Safari, Chrome, etc.) and access any site;
In your browser, open https://selfcare.mtxc.eu/ and tap Start using a SIM. Follow the instructions on the website to activate your SIM card.
After activating the card, you can top up your balance through the Personal Account page.
Start using the fast Internet with MTX Connect SIM card.

For eSIM related questions and instructions, please consult the eSIM section

Updated on: 09/12/2024

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