Articles on: Troubleshooting

Manually set up Access Point Name (APN) on your Android phone

Modern Android devices will normally retrieve the settings for using internet from the SIM or receive these automatically via the network.

It is also possible to set up your Android phone manually for internet.

This guide is using Samsung Galaxy S9 as an example.

Go to the Start screen. To open the menu, swipe up or down on the screen.
Choose Settings.
Choose Connections.
Choose Data usage.
If Mobile data is disabled, enable Mobile data and choose the back symbol.
Choose Mobile networks.
Choose Access Point Names.
Choose ADD.
Under Name, enter internet.
Under APN, enter internet.
Leave all the remaining fields blank.
Choose the options symbol and then choose Save.
Tick internet.
Return to the Start screen.
To finish the process and activate the settings, you need to restart the device. Android phone will then be configured to use mobile internet.

Updated on: 09/03/2019

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