Can I transfer my eSIM to a new device?
Please keep in mind that eSIM profile can be attached to only one device, and you cannot transfer it to another one.
But you can always purchase a new eSIM for your new phone. The cost of a new eSIM for existing customers is only 1 euro, you can purchase it from your personal cabinet at https://selfcare.mtxc.eu/ or directly from the MTX app (the cost for the new eSIM will be deducted from your account balance). You can suspend your old eSIM card in your personal cabinet, if you don't plan to use it anymore.
You can have up to 10 active sim cards on your account, and all of them will share one account balance.
But you can always purchase a new eSIM for your new phone. The cost of a new eSIM for existing customers is only 1 euro, you can purchase it from your personal cabinet at https://selfcare.mtxc.eu/ or directly from the MTX app (the cost for the new eSIM will be deducted from your account balance). You can suspend your old eSIM card in your personal cabinet, if you don't plan to use it anymore.
You can have up to 10 active sim cards on your account, and all of them will share one account balance.
Updated on: 01/18/2024
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