Articles on: eSIM

Where can I find the QR code of my eSim?

Upon completing your eSim purchase, an email containing the QR code for your eSim will be promptly sent to you. Within this email, you will find both the QR code for your eSim and the necessary information for manual entry, including the SMDP Address and Activation Code. If you choose to activate your eSim at a later time, you can utilize this data to install the eSim onto your phone.

Beginning from version 2.17.4.3, your eSim data is conveniently accessible within your MTXC app. Simply click on the dots adjacent to the preferred eSim, where you will find the following options:







Set up eSim automatically - Utilize this option to seamlessly install the eSim onto your current device.
View card details - This section provides the QR code and manual entry data. Additionally, you can share the QR code as required.
Rename card - Personalize your eSim by assigning a custom name through this feature.
Suspend card - If you no longer intend to utilize this eSim, suspend it using this option.


Please note that if this eSIM is already installed on this device, you will encounter an error during the eSIM installation process.

Please be informed that MTX Connect eSIMs are associated with the device ID upon installation. Therefore, if an eSIM has been previously installed on another device, it cannot be installed on another device afterward. You will encounter an error message in such a scenario. More details in this article: Can I transfer my eSIM to a new device?

Updated on: 05/08/2024

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