English (US)
French
Russian
Chinese
Go to website
Back
Articles on:
Personal Account
Login and password related topics
Why do I need to verify my identity?
You need to verify your identity in order to use your MTX Connect SIM card. This policy is in line with the law of Luxembourg, that requires all telecommunications operators to verify their customer's identity before allowing them to use their services. To verify your identity, you are able to upload — via a secure form at https://selfcare.mtxc
Some readers
How can I recover my login/username?
Your login (username) is your email, which you entered during MTX Connect SIM card activation; If you have forgotten this email, please reach out to us at help@mtxc.eu.
Few readers
How can I recover my password?
Few readers
How many SIM cards can I have?
How many SIM cards can I have?
Few readers