• Why do I need to verify my identity?

  You need to verify your identity in order to use your MTX Connect SIM card. This policy is in line with the law of Luxembourg, that requires all telecommunications operators to verify their customer's identity before allowing them to use their services. | Identity verification may take some time. However, you can fully benefit from MTX Connect services immediately while your identity is being verified. To verify your identity, you are able to upload — via a secure form at https://selfcare.mtxcFew readers

• How can I recover my login/username?

  Your login (username) is your email, which you entered during MTX Connect SIM card activation; If you have forgotten this email, please reach out to us at help@mtxc.eu. ||| For verification purposes and to confirm your ownership of the account, include a scanned copy of your ID. Ensure that the data in your profile matches the information on your attached document. | Alternatively, you can retrieve your login username by accessing the MTX app or the [Selfcare Portal](https://selfcare.mtxc.euFew readers

• How can I recover my password?

  | You can reset your password by following this link.Few readers

• How many SIM cards can I have?

  How many SIM cards can I have?Few readers