Why do I need to verify my identity?
You need to verify your identity in order to use your MTX Connect SIM card. This policy is in line with the law of Luxembourg, that requires all telecommunications operators to verify their customer's identity before allowing them to use their services. To verify your identity, you are able to upload — via a secure form at https://selfcare.mtxcPopularHow can I recover my login/username?
Your login (username) is your email, which you entered during MTX Connect SIM card activation; If you have forgotten this email, please reach out to us at help@mtxc.eu.Few readersHow can I recover my password?
Few readersHow many SIM cards can I have?
You can have up to 10 active SIM cards on one account (or 20 total: active + suspended), and all of them will share one account balance. Can I delete a suspended SIM card that I no longer plan to use? Unfortunately, it's not possible to completely remove a SIM card from an account, even if it's blocked or suspended.Few readers