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Login and password related topics
How can I recover my password?
Please use this link to recover your password. If you can’t recover the password for some reason, please contact our Support Service at email@example.com.
How can I recover my login/username?
Your login (username) is your email, which you entered during MTX Connect SIM card activation; If you forgot this email, please contact us at firstname.lastname@example.org. You should include the activation code printed on the plastic card which contained the SIM card. The activation code is located directly above the barcode and consists of a random number of capital letters and numbers; You can physically install your SIM card in your device and open our selfcare portal via 3G/LTE (Wi