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Articles on:Using the SIM
Service HOWTO's and general information

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  • eSIM
  • Using the SIM
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  • How to get started?
    To assist you in quickly getting started with MTX Connect, we've curated a set of video instructions designed to walk you through all the essential steps. How to purchase eSim Important eSIM settings and Account setup Photo ID and Profile management How to add account balance and activate new packageFeatured
  • In which countries does the MTX Connect SIM cards and eSIMs work?
    A full list of countries and regions is available on our interactive map. This list is constantly expanding, so if you do not find the country or area you need - please contact us and we will try to help.Popular
  • How do I start using my physical SIM card?
    How do I start using my SIM card?Popular
  • What is Permanent Roaming?
    Please be aware when using our services that, as stated in our Terms and Conditions, a SIM card is not permitted to be used for more than 60 (sixty) cumulative days within any period of 4 (four) consecutive months in a single country. Exceeding this limit will result in the SIM card being blocked for use in that country. For further details on 'Permanent Roaming,' please refer to our Terms and Conditions (https://www.mtxc.eu/en/descriptionFew readers
  • How to reduce data while roaming with MTX sim cards
    To help you optimize your data usage while roaming and reduce costs, here are some practical recommendations to avoid incurring extra charges on roaming data traffic.Few readers
  • What's my phone number?
    Please note that our SIM cards are solely for data services and do not have an associated phone number by default, meaning they cannot be used for making calls or sending SMS messages. If you require inbound SMS services, inbound and outbound calls, you might want to consider our Mobile Number optionFew readers
  • I have several eSIMs. How to check which one I'm using?
    If you have multiple SIM cards on your account and are unsure which one is currently installed in your phone, the following tip can help you identify it: Navigate to Settings General About on your phone, and scroll down to find the details related to your MTX eSIM. Locate the ICCID field and note down the last 7 digits of your ICCID number, then exclude the final digit (checksum number). The remFew readers

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